Term and Conditions

Welcome to SOHO Shop. These Terms and Conditions govern your use of our website and your purchases from our collections. By accessing our site and making a purchase, you agree to be bound by these terms. We encourage you to read them carefully.

By accessing and using the SOHO Shop website (thehoneylovebras.com), you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, please refrain from using our website.

As a user of our website, you agree to:

• Provide accurate and complete information when creating an account or placing an order
• Maintain the confidentiality of your account credentials
• Use the website only for lawful purposes and in accordance with these terms
• Not attempt to gain unauthorized access to any part of the website
• Not use the website in any way that could damage, disable, or impair our services
• Be responsible for all activities that occur under your account

SOHO Shop specializes in luxury intimate apparel including:

• Bras
• Briefs
• Camisoles & Slips
• Lingerie & Bra Accessories
• Shapewear
• Sleepwear & Robes

We strive to present our products as accurately as possible through product images and descriptions. However, please note that slight variations in color may occur due to individual monitor settings.

Order Processing

All orders are subject to availability and confirmation. We process orders within 1-2 business days from our Australian studio before dispatch.

Pricing

All prices are displayed in [currency] and include applicable taxes unless otherwise stated. We reserve the right to adjust prices at any time, but such changes will not affect confirmed orders.

Payment Methods

We accept the following payment methods:

• Visa
• MasterCard
• JCB
• PayPal

Payment is processed securely at the time of order placement. Your payment information is encrypted and processed through our secure payment gateway.

Shipping

We ship worldwide with the exception of some Asian countries and remote locations. Shipping options include:

• Standard Shipping – $12.95 via DHL or FedEx (10-15 business days after dispatch)
• Free Shipping – Available for orders over $50 via EMS (15-25 business days after dispatch)

Delivery times are estimates and may vary depending on your location and customs processing.

We want you to be completely satisfied with your SOHO Shop purchase. Our returns and exchange policy is designed with your satisfaction in mind.

Return Timeframe

Returns and exchanges are accepted within 15 days of receipt of items.

Non-Returnable Items

To maintain the highest hygiene standards, the following items cannot be returned or exchanged:

• Briefs & Underwear due to their intimate nature
• Opened or used lingerie & bra accessories
• Sale items marked as final sale
• Items without original tags or packaging

Return Conditions

To be eligible for return, items must be:

• Unworn, unwashed, and in original condition
• Returned with all original tags attached
• Returned in their original packaging
• Accompanied by a copy of your order confirmation or packing slip

Refund Information

Refunds are processed to your original payment method within 5-7 business days after we receive and process your return. Please note:

• Original shipping charges are non-refundable
• Return shipping costs are the customer’s responsibility

Exchange Process

For exchanges, we’ll ship your new item once we receive your return. Price differences will be adjusted accordingly.

Damaged or Incorrect Items

If you receive a damaged or incorrect item, please contact us immediately at [email protected]. We will arrange for a prepaid return label and expedite your replacement at no cost to you.

All content on the SOHO Shop website, including but not limited to text, graphics, logos, images, and software, is the property of SOHO Shop or our content suppliers and is protected by Australian and international copyright laws.

You may not reproduce, distribute, modify, or otherwise use any content from our website without our express written permission.

We respect your privacy and are committed to protecting your personal information. Our Privacy Policy, which is incorporated into these Terms and Conditions, explains how we collect, use, and protect your data.

SOHO Shop shall not be liable for any indirect, incidental, special, or consequential damages resulting from:

• The use or inability to use our website or services
• Unauthorized access to or alteration of your transmissions or data
• Any other matter relating to our website or services

Our total liability for any claim arising from your use of our website or purchase of our products shall not exceed the purchase price of the products in question.

These Terms and Conditions are governed by and construed in accordance with the laws of Australia. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts of Australia.

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to our website. Your continued use of our website after any changes constitutes your acceptance of the revised terms.

Thank you for choosing SOHO Shop. We value your trust in our intimate apparel collections and are committed to ensuring your complete satisfaction with every purchase.